*Sorry, but we do not have a mail order catalog.

All information collected by Smartie Britches is used for internal purposes only and will not be sold to or shared with any person, business, or entity outside our establishment. If you would like to be contacted regarding additions to our merchandise, sale information, or coming events where we will be, please add your address to our mailing list by clicking here.

Shipping
We ship Priority Mail which normally gets your package to you in 2 to 3 regular business days once it is shipped. Shipping will be charged at a rate of $5.95 for the first $50 of merchandise unless otherwise noted. $6.95 shipping for merchandise totals between $100 to $150 continuing at a rate of $1.00 increments per every $50 merchandise total. Shipping to Canada will be charged at a rate of $7.95 for the first $50 of merchandise. $8.95 shipping for merchandise totals between $100 to $150 continuing at a rate of $1.00 increments per every $50 merchandise total.

We accept money orders only on all orders shipped outside the United States and Canada. All orders shipped outside the United States or Canada will be charged the current shipping rate for that country. If you are having an order shipped to a foreign address we will e-mail you the total including the shipping charges. Please wait for our e-mail before obtaining your money order or you may call us at 256-734-3691.

Please allow 7 to 14 days to receive your order on most clothing and gift items. Canvas wall hangings are painted upon order. Please allow 4 to 6 weeks for delivery on these. Personalized items can not be returned.

Returns
We feel that you will be delighted with the quality of our merchandise. If however, for some reason you are not satisfied with your purchase, you may return the item for a refund or exchange in the event that a different size is needed. Returns must be made within 10 days of receipt. Any merchandise returned after 10 days from receipt can only be returned for exchange or in-store credit. Please contact us by phone at 256-734-3691 or by e-mail for return item instructions. Shipping charges will not be refunded. We can not accept returns on items that have been personalized or monogrammed.

Payment
All payment information is sent through a secure server which encrypts the information for your protection. We accept Visa or Mastercard. You also have the option of sending us your order and then calling in your credit card information. Our business hours are Monday - Friday 10:00 am to 5:00 pm CST. If you are sending in your order during off hours or weekends, please call the following business day with your credit card information.

You may also place your order and pay by money order. We can not accept personal checks. Money orders must be received within 10 days of placing your order. Merchandise will be added back into inventory after that time. Merchandise will not be monogrammed or personalized until after we receive your money order. Please print off a copy of your order and send it in along with your money order made out to Smartie Britches to the address below.